About this role
As a Software Engineering Manager within Servicing Technology, you’ll lead the Servicing Digital – Transact team — a team of software engineers responsible for payments, payoffs, wallet, and transaction history experiences used by millions of Rocket homeowners and the teams who support them. Servicing Technology is accelerating through a full-scale System of Record modernization, and strong engineering leadership is a strategic asset.
This is a people-leadership role for someone who has grown as an engineer and now wants to multiply their impact through the team they lead. You will own delivery, coach and develop engineers, and stay close enough to the technology — a full-stack stack spanning Next.js or React, a NestJS GraphQL integration layer, and .NET / C# services deployed on AWS and Amazon EKS — to make sound technical and staffing decisions.
You will partner with product, design, and business stakeholders across distributed teams, and you’ll help define what AI-native engineering looks like in practice — setting the expectation that AI is a core part of how your team designs, codes, tests, reviews, and ships software.
About the role
Lead, coach, and develop a team of full-stack engineers, owning hiring, onboarding, performance, and career growth.
Own your team’s delivery: planning, prioritization, execution, and predictable, high-quality outcomes.
Set technical direction alongside your engineers across the front end (Next.js or React with a NestJS GraphQL integration layer) and back end (.NET / C# and NestJS GraphQL).
Ensure applications are reliably built, deployed, and operated on AWS and Amazon EKS through CI/CD pipelines.
Champion AI-native engineering — driving adoption of AI tools and agentic development workflows to raise team speed and quality.
Partner with product, design, data, and business stakeholders to translate ambiguous business needs into a clear, achievable roadmap.
Remove blockers, manage risk, and communicate status, trade-offs, and decisions clearly to leadership and stakeholders.
Foster a culture of ownership, inclusion, continuous learning, and healthy engineering practices.
Collaborate effectively across distributed engineering teams, including partners in India.
About you
You are a leader who measures success through your team’s outcomes and the growth of the engineers you lead. You set a high bar, create clarity in ambiguity, and give people the context and coaching they need to do their best work.
You remain technically credible — able to engage in architecture and design discussions and make informed decisions — while trusting your engineers to own the details. You are curious about AI and committed to helping your team adopt it seriously.
Minimum Qualifications
4+ years of professional software development experience, including hands-on full-stack work.
2+ years of experience leading or managing software engineers (people leadership, not solely tech-lead responsibilities).
Working knowledge of a modern front-end framework (Next.js or React) and a NestJS GraphQL integration layer.
Working knowledge of back-end development in .NET / C# and NestJS GraphQL.
Experience delivering software deployed on AWS with Amazon EKS / Kubernetes and CI/CD pipelines.
Demonstrated ability to develop engineers, manage performance, and deliver through a team.
Strong communication, stakeholder management, and cross-team collaboration skills.
Preferred Qualifications
Experience leading teams through AI-native engineering adoption (AI coding agents, AI-assisted reviews, prompt-driven or multi-agent workflows).
Track record of hiring and building high-performing engineering teams.
Experience leading delivery in greenfield, early-stage, or rapidly evolving product environments.
Experience in fintech, financial services, or mortgage servicing.
Experience leading distributed teams across multiple time zones.
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.